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Channel Customer Care
Phone: 1-866-639-7799
Hours: 8:00 am to 8:00 pm (Eastern)
Fax: 1-866-261-6223 (General)
Fax: 1-866-289-6419 (Furniture)
Phone menu has 4 options
Press 1 - If you know your party's extension
Press 2 - For Channel Support
Press 3 - General for Non-stocked Special Order Items
Press 4 - For Furniture  
eMail Links
Channel Customer Care: channelsupport@essendant.com
Furniture Email: opkfurniture@essendant.com
Government Support Email: governmentsupport@essendant.com
Non-Stocked/Special Order Email: specialorderrequests@essendant.com 
OrderUssco Webmaster: OrderUsscoWebmasters@essendant.com 
Help us help you:
  • Click here for Essendant's standard policy on returned goods
  • Click here for Channel Customer Care
  • Click here for Government Support Customer Care
  • Click here for Furniture Support Customer Care
  • Please include your Essendant Account # on all correspondence.
  • All Fax & Email requests will be worked by the team.
  • Fax Acknowledgements sent to fax # on your cover page.
  • Electronic orders preferred vs. manual (phone/fax/email)
  • For item information visit our www.biggestbook.com
    We thank you for your business. Our team looks forward to working with you!


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